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home portfolio resume contact me about me

Work Experience
Information Architect, American Express (April 2012 - Till Date Independent UI/UX Consultant (May 2011 - Jan 2012) Human Factors Intern at Eastman Kodak Company (Jan 2011 - April 2011) Associate Business Analyst Inter at Xerox Corporation (June 2010 - Dec 2010) Asst. System Engineer at TCS (June 2007 - August 2009) Project Engineer at Wipro Technologies (Sept 2005 - June 2007)


Information Architect at American Express
(April, 2012 - Till Date)

Project
Currently working for User experience research department as Information Architect

Roles and Responsibilities
Responsible for re-designing the Amex intranet website to improve content finding ability, employee experience and ease of use. Work as an advocate for user requirements,help defining functional and non-functional requirements, creating use-case scenarios and work flows.

Created a database for Personas for employees at American Express. The personas are now used by the entire User Experience team for any UI/UX project.

Conducted field research for understanding the categories and content in different Amex departments

Created site maps, wireframes, user flows, and interactive prototypes for the re-designed portal Responsible for designing surveys, analyzing the results and incorporating the feedback in the portal re-design Conducting usability testing and analysis for the re-designed website.

P.S. Have signed a Non-Disclosure Agreement with American Express

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Independent UI/UX Consultant at Aadit Nexus Corporation
(May, 2011 - Jan 2012)

Project
Designed and Developed the web user interface for a start-up company, Aadit nexus

Roles and Responsibilities
Responsible for designing and developing the web user interface for a start-up company, Aadit nexus

Gathering user requirements and doing iterative visual design using iRise tool. Directly interacting with end user for their requirements using simulation techniques in iRise Studio and Definition center

Helped building prototype for visualizing the company reports which included the revenue growth reports, network analysis reports using Adobe flash CS5 and JavaScript


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Human Factors Intern at Eastman Kodak Company
(Jan, 2011- April, 2011)

Project
Worked for User experience research department as a Human Factors Intern

Roles and Responsibilities
Worked with another intern to develop solutions for user interface workflow design in a relatively short timeframe. Responsibilities included design research, user needs analysis, interaction desi wireframing and high-level prototyping for retail products and software.

Conducted competitor benchmarking for digital cameras with eight different competitor products. Was responsible for building metrics for comparisons and good design references as a conclusion to these studies.

Was responsible for designing and conducting usability studies for new digital cameras. This included writing task scenarios, designing questionnaires, conducting discussions and focus groups with the participants and analyzing the data for finding usability defects and provide recommendations. Played moderator and note taker roles in different usability studies.

P.S. Have signed a Non-Disclosure Agreement with Kodak

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Associate Business Analyst Intern at Xerox Corporation
(June 2010 - Dec 2010)

Project
Common Delivery Process

Roles and Responsibilities
Working as an Associate Business Analyst and responsible for User Requirement Gathering, writing business requirements and user acceptance testing.

  • Using user centered design approach for user requirement gathering
  • Member of user advisory board for CDP tool and process
  • Responsible for writing use case scenarios for usability testing and user acceptance testing
  • Designing and testing prototypes with the user advisory board.

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Assisstant System Engineer at Tata Consultancy Services
(June 2007 - Aug 2009)

Client
Nortel Networks

Product
Versatile Service Engine (VSE)  
Nortel VSE is a consolidated multi-media network convergence platform on the Advanced Telecommunications Computing Architecture (ATCA PICMG) for Wireless, Wire line, and Converged Networks.

Roles and Responsibilities
Test Prime          
Acted as liaison for Product Verification for VSE software and hardware in Ottawa (Canada)
Analyzed Feature/product Requirements and Developed test plans and test cases for different products and features Feature verification, Regression testing, sanity testing and raising change request for product defects
Wrote shell/Java scripts for test case automation
Worked as Feature Prime for carrier platforms like Rack mount Server, MicroASG platform used for WiMax products and SST platform (System Survivability Trunk)
Troubleshoot and set up VSE Labs for Test Environments
Team Lead for a team of 2 for a feature called Geo-Survivability. Major Responsibility was to review test plans and test cases and achieve different milestones during software test cycle of the product

Solution Environment
VSE Labs and various NCGL (Nortel carrier grade Linux) platforms, shell/Java scripts
Tools
Clearcase and Mercury Quality Center

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Project Engineer at Wipro Technologies
(Sept 2005 - June 2007)

Client
Lehman Brothers


Product
Global Position Management (GPM)
GPM is Equities based real time trading p&l (profit/Loss) and consolidated risk management platform designed to provide user entitled views across accounts, products and sectors

Roles and Responsibilities

Test Engineer

  • Wrote Test scripts for new feature requirements and scenarios being added to GPM. Execution of Regression Test Plan and System Verification Testing.
  • Achieved automation(Winrunner Tool) for the existing GPM Test Pack
  • Testing of Royal Blue Fidessa (The software processed majority of European cash business conducted by Lehman Brothers catering to the needs of order management, position keeping, trade booking and client allocation processing for cash products)

Solution Environment
Windows, Java, SQL

Tools 
Winrunner, JIRA

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